Handling and Freshness Your patties are shipped Frozen with dry ice that may evaporite by the time you receive your package. So, your patties may be defrosted by the time you receive them, this is fine. Please place them directly in the freezer.
Please freeze the products immediately upon receipt. Products must remain frozen until they are ready to be consumed. Failure to report spoilage within 24 hours of receiving the order will be at the loss of the consumer. Other defects must be reported within 24 hours from receipt of order. We are committed to using only the highest quality ingredients. Our products have no artificial preservatives or coloring and properly stored in the freezer will remain fresh and delicious for approximately 8 weeks.